Tuesday, December 24, 2013

Become a MyWikis Staff member! (Internship)

We need interns who can help us with:

  • Configuring a new web server
  • Setting up our website in the following verbal/written languages:
    • German/Deutsch
    • Chinese
To apply, please email contact@mywikis.com with your name, a resumé, and the job you'd like to apply for.

Wednesday, December 18, 2013

We're off for the holidays!

Merry Christmas, Happy Hanukkah, Happy Kwanza, and Happy New Year! We'll be off from December 21, 2013 until January 5, 2014. For this break, we've implemented holiday hours. Only one worker (the CEO) will be working during the holidays.

MyWikis Pro, Enterprise, and VPS customers:
  • Response will be given within 48 hours, most likely in 24 hours or less
  • No guaranteed responses, we will try our best to answer any inquiries before MyWikis Free/Basic customers.
MyWikis Free and Basic customers:
  • Response will be given within 96 hours, most likely in 48 hours or less
  • No guaranteed responses, we will try our best to answer any inquiries, however, Pro and above customers have priority over your support inquiry.
All customers and visitors:
  • Unfortunately, live chat will be closed; you can still reach us from support tickets
  • Wiki requests may be delayed a few days
  • Any issues with wikis will be slowly resolved OR they will be unresolved until the end of our break.
  • If you are looking to cancel your MyWikis subscription, it would be preferable to wait until January to do so as a courtesy.
  • Any security issues that require immediate day zero patches will be answered as soon as possible
  • This schedule will not apply on Christmas Eve, Christmas Day, New Year's Eve, or New Year's Day. We will be completely closed on those days, except for security issues. (e.g. If you have Pro and you filed your ticket the day before Christmas Eve, your ticket will be read on Boxing Day or the day after.)
Staff may be subject to staff development sessions during the holiday period, therefore they will not be able to continue with their normal tasks.

P. S. – The Hour of Code deal is now closed!

Wednesday, December 11, 2013

Free subdomain for 2013 Hour of Code

UPDATE: This promotion is closed! Congrats to the lucky ones who snatched their subdomains!
 
For this year's Hour of Code, we'll be giving away a free subdomain for your personal coding endeavors! Simply use Twitter and tell us why you deserve this! Tag with #MyWikis2013HoC so we know it's for us! :) Yes, this is free hosting, so you can:
  • Make an old-fashioned web page
  • Make PHP scripts (careful what you do though)
  • Install WordPress (or better, MediaWiki :))
  • Set up a SQLite database
  • ...and other countless possibilities!

Saturday, December 7, 2013

MediaWiki 1.22 now on some wikis

All wikis that requested an upgrade to MediaWiki 1.22 have been upgraded. If you'd like an upgrade, now is the time to ask MyWikis Support. You may do so at http://support.mywikis.com and please add the subject as "Wiki upgrade to MediaWiki 1.22".

Thursday, November 28, 2013

Black Friday deals

Follow us on Twitter (@mywikis) for the latest Black Friday deals! They will begin with ~bf:, so you know you can use these deals!

** NEW: GET MyWikis Pro FOR ONE YEAR, GET A FREE DOMAIN **
Instructions on how to redeem:
  • Create a new site, but also put in promo code DOMAINPRO2013
  • Make sure to pay for MyWikis Pro Annual before 12:00am Central Standard Time, Sunday, December 1, 2013.

** GET A DOMAIN, GET A YEAR OF UNLIMITED EMAIL SERVICE **
Instructions on how to redeem:
  • Visit support.mywikis.com/ot
  • File a support ticket
  • Mention promo code EMAILBF2013
### MORE DEALS COMING SOON, THIS POST WILL BE UPDATED! ###

Monday, November 25, 2013

We're off for Thanksgiving!

Hello! From Tuesday, November 26 through Sunday, December 1, we will not be at the office; we are giving our employees all a break! Because of this, we'll answer all your inquires and issues on Monday. Please note that any critical issues will be resolved immediately, although we hope to avoid that! Happy Thanksgiving!

Holiday support hours will not apply because we are giving this week as an off week; we will also be using this week as a development and corporate improvement week.

Sunday, November 24, 2013

It's up–MyWikis Free!

MyWikis Free is once again available until the beginning of January. Try to get it ASAP before we pull it off of the list! One of the most compelling features is the lack of advertisements with MyWikis Free.

Wednesday, November 20, 2013

New plan: MyWikis Basic

MyWikis Basic is a new plan for only $5 a month OR $40 a year that will be our low-cost plan. As MyWikis Free is available only certain times a year, MyWikis Basic will include:
  • One-time wiki set-up fee (paid in security deposit) of $8
  • No advertisements
  • No SUCs required
  • One website only
  • Unprioritized support
  • 501(c)(3)s may use MyWikis Basic
  • Nonprofits may use MyWikis Basic
  • Individuals may use MyWikis Basic
  • Privacy feature still allowed
  • Companies may NOT use MyWikis Basic
This is perfect for people who don't need all the features of MyWikis Pro! Existing Pro/Corporate/VPS users may not downgrade to Basic.

Tuesday, November 19, 2013

Customer satisfaction survey now out

In order to improve the MyWikis customer experience, we're introducing a customer satisfaction survey that's short and simple but easy to do. We really need your responses, and as a reward, one lucky customer will win their free domain! Please fill it out here: http://support.mywikis.com/limesurvey/index.php/776519/ We will take all the responses very seriously and we will use this data to rigorously scrutinize our wrongdoings and our current business practices. When MyWikis was started, we honestly wanted to help customers, but now, we require your help in order to improve the experience. Feel free to ramble on about what we could improve on.


Once again, the survey may be reached here: http://support.mywikis.com/limesurvey/index.php/776519/ Thank you very much and we look forward to improving your wiki experience. We cannot emphasize enough how much we need your responses!

Saturday, November 16, 2013

MediaWiki 1.21.3

We will not be upgrading wikis to MediaWiki 1.21.3 because MediaWiki 1.22 will be coming soon, with provided security updates.