Our last remarks this year.

Thank you to all this year who have helped MyWikis get to where we are now. This year has been big for us and our customers. Happy new year to all!

Become a MyWikis Staff member! (Internship)

We need interns who can help us with:

• Configuring a new web server
• Setting up our website in the following verbal/written languages:
• German/Deutsch
• Chinese

To apply, please email contact@mywikis.com with your name, a resumé, and the job you'd like to apply for.

We're off for the holidays!

Merry Christmas, Happy Hanukkah, Happy Kwanza, and Happy New Year! We'll be off from December 21, 2013 until January 5, 2014. For this break, we've implemented holiday hours. Only one worker (the CEO) will be working during the holidays.

MyWikis Pro, Enterprise, and VPS customers:

• Response will be given within 48 hours, most likely in 24 hours or less
• No guaranteed responses, we will try our best to answer any inquiries before MyWikis Free/Basic customers.

MyWikis Free and Basic customers:

• Response will be given within 96 hours, most likely in 48 hours or less
• No guaranteed responses, we will try our best to answer any inquiries, however, Pro and above customers have priority over your support inquiry.

All customers and visitors:

• Unfortunately, live chat will be closed; you can still reach us from support tickets
• Wiki requests may be delayed a few days
• Any issues with wikis will be slowly resolved OR they will be unresolved until the end of our break.
• If you are looking to cancel your MyWikis subscription, it would be preferable to wait until January to do so as a courtesy.
• Any security issues that require immediate day zero patches will be answered as soon as possible
• This schedule will not apply on Christmas Eve, Christmas Day, New Year's Eve, or New Year's Day. We will be completely closed on those days, except for security issues. (e.g. If you have Pro and you filed your ticket the day before Christmas Eve, your ticket will be read on Boxing Day or the day after.)

Staff may be subject to staff development sessions during the holiday period, therefore they will not be able to continue with their normal tasks.

P. S. – The Hour of Code deal is now closed!

Free subdomain for 2013 Hour of Code

UPDATE: This promotion is closed! Congrats to the lucky ones who snatched their subdomains!
 
For this year's Hour of Code, we'll be giving away a free subdomain for your personal coding endeavors! Simply use Twitter and tell us why you deserve this! Tag with #MyWikis2013HoC so we know it's for us! :) Yes, this is free hosting, so you can:

• Make an old-fashioned web page
• Make PHP scripts (careful what you do though)
• Install WordPress (or better, MediaWiki :))
• Set up a SQLite database
• ...and other countless possibilities!

MediaWiki 1.22 now on some wikis

All wikis that requested an upgrade to MediaWiki 1.22 have been upgraded. If you'd like an upgrade, now is the time to ask MyWikis Support. You may do so at http://support.mywikis.com and please add the subject as "Wiki upgrade to MediaWiki 1.22".

Black Friday deals

Follow us on Twitter (@mywikis) for the latest Black Friday deals! They will begin with ~bf:, so you know you can use these deals!

** NEW: GET MyWikis Pro FOR ONE YEAR, GET A FREE DOMAIN **
Instructions on how to redeem:

• Create a new site, but also put in promo code DOMAINPRO2013
• Make sure to pay for MyWikis Pro Annual before 12:00am Central Standard Time, Sunday, December 1, 2013.

** GET A DOMAIN, GET A YEAR OF UNLIMITED EMAIL SERVICE **
Instructions on how to redeem:

• Visit support.mywikis.com/ot
• File a support ticket
• Mention promo code EMAILBF2013

### MORE DEALS COMING SOON, THIS POST WILL BE UPDATED! ###

We're off for Thanksgiving!

Hello! From Tuesday, November 26 through Sunday, December 1, we will not be at the office; we are giving our employees all a break! Because of this, we'll answer all your inquires and issues on Monday. Please note that any critical issues will be resolved immediately, although we hope to avoid that! Happy Thanksgiving!

Holiday support hours will not apply because we are giving this week as an off week; we will also be using this week as a development and corporate improvement week.

It's up–MyWikis Free!

MyWikis Free is once again available until the beginning of January. Try to get it ASAP before we pull it off of the list! One of the most compelling features is the lack of advertisements with MyWikis Free.

New plan: MyWikis Basic

MyWikis Basic is a new plan for only $5 a month OR $40 a year that will be our low-cost plan. As MyWikis Free is available only certain times a year, MyWikis Basic will include:

• One-time wiki set-up fee (paid in security deposit) of $8
• No advertisements
• No SUCs required
• One website only
• Unprioritized support
• 501(c)(3)s may use MyWikis Basic
• Nonprofits may use MyWikis Basic
• Individuals may use MyWikis Basic
• Privacy feature still allowed
• Companies may NOT use MyWikis Basic

This is perfect for people who don't need all the features of MyWikis Pro! Existing Pro/Corporate/VPS users may not downgrade to Basic.

Customer satisfaction survey now out

In order to improve the MyWikis customer experience, we're introducing a customer satisfaction survey that's short and simple but easy to do. We really need your responses, and as a reward, one lucky customer will win their free domain! Please fill it out here: http://support.mywikis.com/limesurvey/index.php/776519/ We will take all the responses very seriously and we will use this data to rigorously scrutinize our wrongdoings and our current business practices. When MyWikis was started, we honestly wanted to help customers, but now, we require your help in order to improve the experience. Feel free to ramble on about what we could improve on.


Once again, the survey may be reached here: http://support.mywikis.com/limesurvey/index.php/776519/ Thank you very much and we look forward to improving your wiki experience. We cannot emphasize enough how much we need your responses!

MediaWiki 1.21.3

We will not be upgrading wikis to MediaWiki 1.21.3 because MediaWiki 1.22 will be coming soon, with provided security updates.

Free domain offer!

For Black Friday, we've decided to give away a free domain! All you need to do is visit Twitter, say why you deserve the domain, and tag it with #mywikisfd2013! The best contestant will win a free domain provided by MyWikis! We reserve the right to not give away the domain, as well as refuse somebody a domain.

Software upgrade credits

We've now made it more clear when and how to purchase SUCs.

Unannounced maintenance for ticketed support system

 Update: The maintenance has been cancelled! The TSS is now back up for use.

Our ticketed support system is going down for maintenance tonight. Stay tuned to our Twitter and Blogger for updated news! An update will be posted on this same blog post later tonight.

Claim a domain ends tomorrow

Our special claim a domain offer ends tomorrow! Even if you've just started paying your first MyWikis Pro, you may now get a free year of a .com domain! Visit http://support.mywikis.com/ot to claim this offer!

More create a site page improvements

Starting today, you will see an existing service option, further solidifying our second wiki promise to MyWikis Pro and higher-tiered users. Also, the link for payment is now customized for each type of service you select.

Create a site page improvements

The tech team has released a series of improvements for the create a site page. MyWikis Quantum is now no longer an option, but MyWikis Corporate and VPS have been added to reduce confusion. In addition, the features of each plan are now included to reduce confusion and redundant questions. For more information, please visit our support page landing (http://support.mywikis.com) for any questions directed towards our staff members.

Redeem your free domain, Pro/Enterprise users!

We have changed the terms temporarily of redeeming a free domain with MyWikis: Anyone who has only paid one month or more of Pro/Enterprise are eligible for a FREE domain registration for one year provided by MyWikis. This offer runs out when our reseller's price goes back up, so please send in your request via http://support.mywikis.com/ot. Thanks!

Make it Pink campaign fails

We are sorry to report that nobody donated anything into the Make it Pink campaign! It does surprise us how many pass through this website and ignore such a well-hearted campaign like this.

This means that nothing will go to the Susan G. Komen Foundation, unfortuately. The logo will not become pink and it is a shame we cannot change it. We will try another campaign later, probably a Toys for Tots or Salvation Army campaign.

[IMPORTANT] MediaWiki 1.22 update will be available soon

Hello! MediaWiki 1.22 will be available very soon, as it finished development this October. We know that most wikis are active; however, some are not active and it is important we only update the active wikis. If you are interested in getting this update, please go to http://support.mywikis.com/ot and start a support ticket there about updating your wiki. Once 1.22 is out, we will install it for you, as long as you requested it, and for free users, as long as you have SUCs (see below for more info). Here's a few changes the Wikimedia Foundation has made to MediaWiki 1.22:

• Improved user interface in some areas
• Lots of technical changes
• Removal of unused skin that makes wikis slower

Should you have any questions about MediaWiki 1.22, please ask us at http://support.mywikis.com/ot. Thanks!

(Note: For free users, this will cost one SUC (software upgrade credit), which you may find more information about here.)

Closed wikis now redirect to a notice

It is unfortunate when wikis must close, but if they do close, it is up to us to inform others it has. We haven't been doing so for the past year, and so we're changing that. Starting today, closed wikis' URLs will redirect to a shutdown message. This currently only applies to .mywikis.com addresses. .mywikis.org addresses will be converted either later today or at a later date. Previously, wikis' URLs would not resolve at all.

Featured wiki for November/December is Guelphia Online

Congratulations to Guelphia Online, our second fictional nation wiki! Visit them at http://guelphia.mywikis.com/. Guelphia Online is a comprehensive guide on all things Guelphia!

VPS now 10% off!

If you want a VPS, we're making it easier to migrate from MyWikis Quantum to MyWikis VPS! VPS plans are now 10% off for your first month! Even if you want an upgrade from MyWikis Pro, we do it! We'll also add a free domain if you don't already have one! (.com and .net only, please!) This promotion only applies to new customers and existing customers who are currently using MyWikis Pro or Quantum. Use promo code VPS10-10-31.

Service changes

Hello. Here are a few changes to MyWikis' product lineups:

• MyWikis Free will be tucked away until December, so follow our Twitter (@mywikis)!
• MyWikis Quantum will be discontinued due to low popularity. All customers are encouraged to switch to our VPS offerings, starting at $35. With more reliability, plus awesomeness, you just can't say no!

MyWikis Quantum's discontinuation date is slanted for January 2014. We want to prepare ourselves and our customers in order to make a smooth transition.

We'd also like to take the time to remind customers of benefits of using Pro:

• Priority support
• This includes weekend support, answered within 9 hours on Saturday and answered within 12 hours on Sunday.
• You may be prioritized over our free customers!
• Free domain for your wiki after three months of payments!
• For the month of October, we've reduced this to one month of payment!
• Every domain comes with five free email addresses, which comes with 1024mb of email storage. After that, emails will be unable to be sent to your email address. To add more storage, you may buy another 1024mb of storage for $2.
• After the allotted five free email addresses, you may buy another email address for $1 in increments of 10 every time.
• Truly unlimited email service (unlimited email addresses, unlimited space) is provided for $8/month.
• Another wiki for you? Coming right up, absolutely free!
• No advertisements (like always!)

Since you help us grow and nurture all the wikis using MyWikis, we'd like to thank you once again for your continued support in our quality services.

If you have any questions, please feel free to ask on our TSS (http://support.mywikis.com/ot). Thanks!

Welcome!

We are trying out Blogger as a viable option for our blogging system.

Update: We are now using Blogger as our new news system.